At Kidoomart, we aim to provide quality toys, stationery, and gifts for children.
Return Window: Eligible products can be returned within 5 days of delivery, as advertised on applicable product pages.
Return Conditions: Products must be returned in their original condition with packaging and accessories intact.
Damaged or Incorrect Products: Please contact our support team with your order number and clear photos or videos of the issue.
Refunds: Approved refunds will be processed after the returned product is received and inspected. The refund method and processing timeline will be communicated to the customer.
Cancellations: Cancellation requests should be submitted before dispatch. Requests after dispatch will be handled according to the applicable return policy.
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